Disaster Recovery Journal, Spring 2011

Some equipment may be called “ refurbished.” This gear may have received cosmetic fixes such as chassis repainting or been repaired more extensively. To ensure the best quality, the largest secondary market providers guarantee that all goods have been fully inspected and tested. The leaders in this space also typically offer at least one-year warranties on all equipment, which provides another equipment reliability safeguard.

At the same time, buyers should be wary of equipment sold on online auction sites, especially if advertised in “as-is” condition. While it may offer the deepest discount, there are no guarantees and most likely little recourse if something goes wrong.

In contrast, major secondary market players have a full suite of support services, including sparing and depot capabilities that can bolster disaster recovery preparedness.

Issues To Consider

Issues surrounding software license
transfers, equipment recertification, main-
tenance, and upgrades typically enter
the conversation when companies con-
template purchasing from the second-
ary market. Unfortunately, this is mostly
because OEMs have created a great deal of
“fear, uncertainty and doubt” (FUD) about
the secondary market to dissuade prospec-
tive buyers.

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