to the FCD, having a good program management office in place establishes a solid
foundation required for the continuity
program. In addition, FCD identifies four
essential pillars: leadership, staff, facilities,
and communications and technology. The
directive suggests a solid governance process in place to oversee the establishment
of the program, acting as the roof. The
framework also outlines eight key continuity concepts which are the building materials required to establish the program.
Four Essential Pillars
u Leadership: Every ship needs to
have a captain to navigate its course.
Similarly, having solid senior leadership
in command is required for any
organization to handle crisis situations.
Strong leadership provides direction, sets
priorities, and keeps the team focused
on mission-essential functions during an
emergency.
u Staff: Cross-trained staff should be able
and ready to assume responsibilities for
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mission-essential functions when called
for during an emergency. Having adequate
levels of cross-trained staff is required for
any organization to withstand and survive
an emergency situation.
u Facility: Every federal agency should
have an alternate site identified, built, and
equipped to relocate leadership and staff
during a crisis to execute the mission-
essential functions. It goes without saying,
but every organization should have a viable
alternate place of business to resume
operations when the primary facility is in
distress.
u Communications and technology: Every
organization should have resiliency built
into its communication and technology
backbone to facilitate the seamless
transition of business to the alternate
site. This involves redundant network
infrastructure and data center for computing
capabilities.
According to the FCD, to be prepared
to handle emergencies, an organization
should focus on having enough leadership, staff, facilities, and communications
to support just the mission-essential functions and not necessarily its entire set of
processes handled during normal operations. It is OK for a federal agency to
operate in a diminished capacity when it
comes to non-mission essential functions
or even shutdown certain segments of its
operation that are not essential during an
emergency.
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Eight Key Continuity Concepts
In addition to the four essential pillars,
the directive outlines eight key concepts
that are required in every continuity pro-
gram:
u Geographic dispersion is the first
key concept outlined within the FCD.
This one is straight forward and easy
to relate to any organization. By having
its operations geographically dispersed,
an organization stands to have a better
chance of recovering from a catastrophic
event. FCD calls for every federal agency
to geographically disperse its leadership,
staff, facilities, and data storage. This
reduces the risk level to mission-essential
functions and increases operational
resiliency.
u Risk management is the second key
concept outlined in the FCD. Risk is
a function of threat, vulnerability, and
consequence. Each of these elements
