Notification Systems
What’s the Most Versatile
Item in your BC Toolbox?
By ANN PICKREN
Budgets are squeezed these days, and we’re all being asked to do more with less. Is there a way to get more out of the tools you already have? The answer may be
easier than you think.
Notification is one powerful tool that can
do much more than just alert the masses in
case of emergency. As a business, you’ve
taken the first step and invested a lot into
your notification system; by expanding its
use throughout your company, everyone
will see the value of that investment. Read
on to see how companies like yours use
notification in unexpected ways – and in
the process, make business operations run
more smoothly and improve relationships
with teams, customers, and partners.
1. Alert your team – A savvy sales manager
needed to alert the team about price and
product changes, and there was no wiggle
room for those who didn’t get the message.
An alert was sent to everyone at once, with
a request for a confirmation in response,
and voilà – complete accountability.
2. Keep classes on track – A teacher called
in sick just before the start of a university
class, and a substitute had to be found
immediately. An alert was quickly sent to all
qualified substitutes, and one accepted the
job. The substitute was connected to the
administrator via a one-touch call bridge to
finalize all details and keep the course on
track.
3. Protect the people – One large company
used notification to reach everyone on its
campus, when all staff, service personnel,
and visitors had to evacuate due to a gas
leak. As well as alerting its own security
team, the company alerted police and
emergency response teams to assist with
the evacuation.
4. Merger magic – During business
negotiations for an impending merger,
CEOs alerted various groups within both
companies as the merger developed –
delivering an accurate and controlled
message. Notification ensured that all
employees received the same information
at the same time, rather than through an
unreliable grapevine.
