Company/
Product Name
Years
in
Business
Systems
Average
hourly
call
capacity
Hosted
or
On-
Premise
Messages
delivered
to what
devices?
Features
offered?
Inbound-calling?
Tools
system can
integrate?
Customer support and training
system; unique features of
system
RALLYPOINT, LLC
RallyPoint
8510 Quarters Lake Road
Baton Rouge, LA 70809
225-781-0088
www.myrallypoint.net
3
Shared
Unlimited Hosted
cell phones,
PDA, SMS,
blackberry,
landline
phones,
email
toll free activa- Yes
tion, on the fly
message record-
ing, 24x7x365
tech support,
conference
call bridging,
contractural
SLA, on-demand
reports
any BCP or
HR software
to systematically update its
records
RallyPoint customer support
can be reached at any time,
and training is available onsite
at a rate of $1000 per day plus
travel expenses
RallyPoint integrates inbound-outbound strategies to ensure
that employees are accountable to mgmt. and that work-force continuity is maintained.
Outbound only notification is
not sufficient.
SAF-T-NET 5+
AlertNow
4000 Westchase Blvd. Suite 190
Raleigh, NC 27612
(800) 213-7168 ext. 170
www.alertnow.com
Dedicated
and
shared
One million per
hour
Hosted
cell phones
PDA, SMS
email
blackberry
landline
phones
answering ma- Yes
chine detection,
on the fly message recording,
24x7x365 tech
support, notification attachments,
multilanguage
support, polling
abilities, conference call bridging, international
dialing, text to
voice conversion, on-demand
reports
Can integrate AlertNow offers 24/7/365
with any school direct, live support. Our highly
information trained professionals are the
system (SIS) recognized best in the industry.
and set up Account trainings are hands-on
automated data with two yearly refreshers.
downloads.
AlertNow is an industry leading
rapid communications provider that delivers exceptional
24/7/365 customer service with
robust, cutting-edge tools that
increase parental involvement
and student achievement.
SEND WORD NOW
SWN Alert Service
WeatherBlast
S WN Incident Management Svc.
SWN App for BlackBerry
224 W. 30th St. #500
New York, NY 10001
212-379-4900, 800-388-4796
www.sendwordnow.com
8
Shared
For each
modality,
voice/
SMS/
email -
we will
send
many
hundreds
of thousands of
messages
per hour
Hosted
cell phones
satellite
phones
PDA
SMS
email
blackberry
landline
phones
pagers
fax
toll free activa- Yes
tion, answering machine
detection, on
the fly message
recording,
24x7x365 tech
support, notification attachments,
multilanguage
support, polling abilities,
conference call
bridging, international dialing,
contractual SLA,
text to voice
conversion, on-demand reports
Many other
systems including HR
databases and
BCP software.
External appls
such as BCP
software or
other business-specific
software can
integrate
with S WN to
enable alert-sending. Also,
PeopleSoft.
Will launch an
Incident Mgmt.
Svc. in 2010.
24/7 year rouond customer
support. Client receives a
customer support manager for
trainig with client’s team and
other support.
The SWN Alert Service leads
the notification industry with
superior customer svc.,
intuitive application, large
message-sending capacity,
and competitive pricing. SWN’s
WeatherBlast provides the
most precise weather alerting
in the industry. Custom application for Blackberry stands
out in the industry.
SUNGARD AVAILABILIT Y
SERVICES
NotiFind
631 Park Avenue
King of Prussia, PA 19046
800-634-2016
http://availability.sungard.com
7+
Shared
Over
400,000
one-min-ute calls
per hour;
over
500,000
text messages
per hour
Hosted
cell phones
PDA, SMS
email
blackberry
landline
phones
pagers
fax
toll free activa- Yes
tion, answering machine
detection, on
the fly message
recording,
24x7x365 tech
support, notification attachments,
polling abilities,
conference
call bridging,
international dialing, contractual
SLA, on demand
reports, text to
voice conversion
NotiFind is part
of the Sungard
Continuity
Mgmt section
which supports
the entire
lifecycle of a
continuity program, offering
LDRPS, BIA
Professional
and Incident
Manager
powered by
WebEOC.
SunGard offers 24x7x365
customer support that includes
a dedicated NotiFind support
team and free training at our
King of Prussia, PA facility.
NotiFind was specifically developed to integrate wtih LDRPS.
This means work including notification lists, teams, call lists,
hierarchy and personnel lists
and the relationships between
them can be repurposed.
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