TABLE OF CONTENTS
38 – Work-at-Home Strategies for Crisis Management
An organization’s ability to remain operational during a crisis depends on its ability to maintain the productivity, engagement, and safety of employees. A work-at-home strategy is an approach for maintaining
operations when the organization’s facilities are damaged or if events disrupt normal work schedules. This
article examines the role of work-at-home strategies in the context of workforce continuity, presents issues
and challenges that the strategy must address, and recommends ingredients for successful implementation. By CAROL MOORE, Ph.D. & GREGORY SHAW, D.Sc.
Page 38 — Crisis Management
42 – The Impact of Primary Storage Data Reduction
Over the last few years end-users have begun to warm to the idea of running data reduction technologies
like compression and deduplication on their primary storage. With data levels growing and IT leadership
looking for ways to control budget, the ability of these technologies to reduce storage and operational costs
makes it inevitable that they will be deployed on at least some production application workloads.
By NATHAN MOFFITT
Page 42 — Data Reduction
46 – Keeping the Romance Alive
Kaiser Permanante first deployed business continuity plans across the organization in 2001-03. At that
time, the business continuity department was created and staffed with five full-time BC professionals
including me. With assistance from our BC consulting partner, we rolled out BC plans to more than 6,000
departments nationwide. By CHERYL La TOUCHE, CBCP
52 – High Available Systems Keep Customers Happy
Smart organizations strive to make customers happy and keep them happy. However, to be successful
purveyors of customer satisfaction they must always be cognizant of the unique needs of new customers,
while also monitoring the evolving requirements of existing customers. Yet, all of this begs the question:
Who are the customers? The answer is obvious when considering the company as a single entity, but it is
less clear when looking at individual departments within a company or the needs of IT users from outside
the company. By HENRY MARTINEZ
Page 52 — Info Availability
COLUMNS & DEPARTMENTS
6 – From The President’s Desk
By BOB ARNOLD
54 – Using Image-Based Methods to Re-think Data Protection
Most enterprises and even many SMBs have overcome the initial challenges of virtual technology adoption.
This involves determining how to plan and deploy virtual servers to consolidate physical infrastructure and
reduce costs. These organizations are now faced with what have been called “Step 2” problems, which are
the challenges that start to appear when attempting to operate virtual environments efficiently. These problems are not so simple to solve, requiring newly defined best practices and altered operating procedures to
accommodate real differences in the virtual environment. By JASON MATTOX
8 – Editorial Advisory Board
By FRANK LADY, CBCP, CISSP, PMP
10 – The Perspective of Ed Devlin
By ED DEVLIN, CBCP
51 – PPBI
By KEN SCHROEDER, CBCP
59 – DRI International
By AL BERMAN, CBCP
60 – Prevent a Document Catastrophe with Proactive DR Planning
In an instant, an earthquake, fire, flood, or hurricane can erase years of business operations. In the wake
of recent natural disasters, most companies have thought about how they would manage if caught in their
own catastrophic predicament; some have even taken steps to prepare. But one disaster recovery priority
often overlooked is how quickly critical digital content would need to be restored in the face of a crisis.
By DAVID SMITH & SCOTT LAMAN
74 – 2010 Software Surveys
81 – Upcoming Events
82 – News Briefs
84 – Disaster Recovery Directory
86 – Planning Group Contacts
88 – Advertisers Index
62 – Fall World 2010 Sees ‘Huge Jump In Attendance’
Disaster Recovery Journal celebrated its 43rd conference Sept. 19-22, 2010, at the Sheraton San Diego
Hotel and Marina on Harbor Island. “We saw a huge
jump in attendance at this show,” said Bob Arnold,
president of Disaster Recovery Journal. “It was nearly
a 24 percent boost in attendance from last year. It
certainly continues to show how important business
continuity is becoming in today’s business environment.” By JON SEALS
