FALL 2009 • VOLUME 22, NUMBER 4
Contents
12 – Four Practical Ways to Improve Your Pandemic Plan
Unlike an earthquake or tornado, pandemics can last for months, even years. While the long-term nature is
not preferable, it does give us one major advantage – the ability to adjust our response as we go along, not
just clean up and prepare for the next disaster. By REGINA PHELPS, RN, CEM, BSN, MPA
© Anna – fotolia.com
COVER — Pandemic
16 – Cloud Computing with Business Resiliency
Technology continues to mature to the extent where companies regardless of size may be able to utilize
leading edge yet stable solutions and infrastructure. Storage, network, and computing systems have all
increased in performance consistent with Moore’s Law (doubling every two years). By JAMES M. MYERS
20 – The Need For Small Business, Business Continuity
I have been asked recently, “Why does a small business need a business continuity/emergency preparedness plan? Isn’t that really just for big businesses?” For anyone who has owned or operated a small business in their career, there is an understanding that day-to-day survival is one of the primary goals.
By MARK R. LUPO, CBCP
Page 16 — Cloud Computing
22 – Business Continuity as a Business Strategy
A recent trip to a local grocery store demonstrated organizational understanding of business continuity.
While checking out my grocery purchases the store’s point-of-sale system went down. Sounds of angst
reverberated from all of the checkout lines. By Dr. WILLIAM “STEW” MCCONNELL
24 – Keep It Simple, Stupid
At the risk of being branded a heretic, there are times when we in the business continuity profession get in
the way and become our own worst enemy. To see what I mean, look at a typical small business – say 50
employees or less. By KEN SCHROEDER
26 – Getting it Right the First Time
No two organizations are the same. Each has unique objectives, challenges and opportunities and thus
needs solutions that fit it exactly. By BILL HUGHES
Page 20 — Small Business
32 – Managing Downtime in a Hyper Connected Web 2.0 World
On June 29, Rackspace experienced a localized outage in its Dallas-Fort Worth, Texas (DFW) data center,
its first outage in more than two years. The following week, the same data center experienced another
outage, this time shorter in duration and affecting a smaller amount of customers.
By JACQUES GREYLING
34 – How to Determine if Self Recovery is an Option for You
Print-to-mail disaster recovery has evolved in many organizations over the last few years from an optional
process to an operational or risk management necessity. Once the decision has been made that your
organization needs a formal print and mail disaster recovery plan the hard part begins.
By STAN JOHNSON
Page 26 — Getting It Right
DISAS TER RECOVER Y JOURNAL (ISSN 1079-736X; USPS 013-076; Publication Agreement No. 40679000) is published quarterly by Systems Support, Inc., 1862 Old Lemay Ferry, Arnold, MO 63010. Subscriptions are free to all qualified personnel in the U. S. and
Canada involved in managing, preparing or supervising contingency planning. Rate for all others in the U.S. is $10, Canada and Mexico $24, all other countries $47. For renewals or change of address, please include current mailing label. Periodical Postage Paid at
Arnold, MO and additional offices at St. Louis, MO. POS TMAS TER: Send address changes to DISASTER RECOVER Y JOURNAL, P.O. Box 510110, St. Louis, MO 63151. Canada Post Publication Agreement No. 40686534. Return undeliverable Canadian addresses
to: DISASTER RECOVERY JOURNAL, PO Box 456, Niagra Falls, ON L2E 6V2. DISASTER RECOVERY JOURNAL is copyrighted 1987—2009, by Systems Support, Inc., all rights reserved. DISASTER RECOVERY JOURNAL is a registered trademark of Systems
Support, Inc. Reproduction in whole or part is prohibited without expressed written permission. Articles submitted by readers do not represent the views or opinions of DISAS TER RECOVERY JOURNAL, and are published for their informational content only.
DISASTER RECOVER Y JOURNAL FALL 2009 3